April 22, 2020
While delivering two weeks of food every other week reduces the risk of COVID-19 for both clients and volunteers, it also means clients miss that daily interaction with the person bringing their lunch every weekday. That’s why our dedicated Client Services team is spending hours on the phone each day, calling the nearly 3,000 homebound older Central Texans we serve, checking on them, assessing their needs and easing their concerns. At the same time, we are also bringing back our “Care Calls” program which provides clients with reassuring phone calls from friendly volunteers in order to reduce feelings of loneliness and isolation.