OUR RESPONSE TO COVID-19

Our Response to COVID-19

July 7, 2020

A Message from Adam Hauser/President-CEO MOWCTX:

At Meals on Wheels Central Texas, there is nothing more important than the health and safety of the vulnerable population we serve and that of our dedicated volunteers and hard-working staff. 

That is why, at a time when we are seeing a dramatic increase in COVID-19 infections in our community, our agency will continue to operate under the same emergency protocols we implemented when stay at home orders were first issued for Austin and Travis County. It is imperative we do since the older adults we serve are most at risk for serious complications from COVID-19 and local cases of coronavirus are on the rise.

For that reason, our wonderful volunteers will keep delivering two weeks’ of food to clients every other Friday until further notice. And MOWCTX case managers and volunteers will continue to reach out by phone to the homebound elders we serve to make sure they are okay and their needs are being met. 

Our team members, other than essential staff, will also keep working from home until further notice. MOWCTX will continue to maintain social distancing, limit the number of staff in the office, exercise good cleaning and sanitization practices throughout our facility, and require staff to wear masks while in the office.  

At the same time, we are planning for when we can resume daily meal deliveries—and we will keep you updated regarding our timeline.  In the meantime, thank you so very much for your continued support of our life sustaining mission. Because of you, we are able to help our homebound older neighbors when they need us most!

Yours in Service,

Adam I. Hauser

__________________________________________________________

Here is a quick update on our programs and how our agency is dealing with the pandemic:

Meals on Wheels

Our Meals on Wheels volunteers have gone above and beyond the call of duty during the COVID-19 outbreak. In fact, since stay at home order went into effect, volunteers have delivered more than 250,000 meals.

All of our home-delivered meal clients now have enough shelf-stable lunches to last them through July 17.  That’s after our dedicated volunteers dropped off a two-week supply of food this past Friday.  While stay-at-home orders are in effect, we have replaced daily meal service with a two-week bundle of meals every other week.  All volunteers must wear masks; have been instructed on how to safely deliver meals while also exercising social distancing, and have been told not to enter clients’ homes when dropping off food.  We’ll need our volunteers again on Friday, July 17, to deliver another round of meals to the older Central Texans we serve.

We depend on our dedicated volunteers more than ever right now and we deeply appreciate their invaluable service.  They play a vital role in making sure clients have enough to eat until we are able to safely resume daily meal deliveries. 

Case Management

While the meals nourish our clients bodies, our dedicated Client Services team is nourishing their spirit; spending hours on the phone each day calling the nearly 3,000 homebound older Central Texans we serve, checking on them, assessing their needs, and easing their concerns.  At the same time, we have also brought back our “Care Calls” program which provides clients with reassuring phone calls from friendly volunteers in order to reduce feelings of loneliness and isolation, - ‘viruses’ that are just as insidious as COVID-19 and we are committed to addressing both during this challenging time.

In-Home Care

Meals on Wheels Central Texas In-Home Care continues to provide essential in-home care services to help our clients remain safe in their home. Our caregivers are trained to comply with all required health and safety precautions, and pre-screen themselves and the clients they serve for symptoms of COVID-19 and other illnesses prior to delivering these services.

Our In-Home Care division is also hiring caregivers – with orientation sessions held every Tuesday (1PM-4PM) and Thursday (10AM-1PM) at our offices (3227 East 5th Street 78702). Health screenings are conducted prior to entering our facility, and our orientations are conducted in accordance with applicable social distancing guidelines

Home Repair

Our Home Repair program continues to repair the exteriors of clients’ houses and perform emergency interior repairs. Work crews are completing projects while also adhering to social distancing guidelines.

HOPE

HOPE clients are still receiving monthly supplies of shelf stable groceries delivered by wonderful volunteers who take every precaution to protect the health of the clients and themselves.

PALS

Thanks to the hard work of our pet loving volunteers, our clients’ beloved dogs and cats are still getting monthly supplies of pet food. These drop-offs are also done while adhering to health and safety protocols.

PALS has resumed veterinary care transports for clients’ pets.  Volunteers and clinic staff follow all health and safety protocols.

Groceries to Go

Dedicated Grocery to Go volunteers continue to make trips to the grocery store for our clients in this program while also adhering to health and safety protocols.

Senior Centers

Although all local Senior Centers are temporarily closed due to the pandemic, we continue to nourish and enrich the lives of program participants by offering weekly curbside meal distribution at the sites.  Clients not only receive a week’s supply of lunches, they also take home an activity packet containing games, puzzles, etc.

Senior Center participants play Virtual Bingo every Tuesday.  And every Thursday in July, participants will also enjoy Harmonies for the Elderly ATX, a group of local high school students who virtually showcase their artistic talent via Zoom.

Connecting Seniors with Technology

While our Connecting Seniors with Technology (CST) program has temporarily suspended in-home face to face training sessions, CST volunteers are staying in touch electronically with their tech clients, helping them trouble-shoot any issues they might have and stay socially connected with the outside world.  And CST clients are also welcome to play Virtual Bingo with our Senior Center participants every Tuesday.

Mike’s Place

Although Mike’s Place has temporarily suspended respite care, we are providing participants with nutritious meals and activity kits delivered to their home and staying in touch by phone with their caregivers. And while they can’t get together in person for the time being, Mike’s Place participants and volunteers stay in touch via Zoom.

How You Can Help

Because of your continued support we’ve delivered more than a quarter of a million emergency meals to help our most vulnerable neighbors at a time when they need us the most!

During the month of July, visit any of the 19 Austin-area Spec’s stores and make a donation to Meals on Wheels Central Texas! Your generosity ensures we provide the shelf stable meals our seniors rely on during stay at home orders.

We will keep you posted on any future developments regarding the pandemic. In the meantime, we deeply appreciate your continued support of our mission!


June 29, 2020

A Message from Adam Hauser/President-CEO MOWCTX:

At Meals on Wheels Central Texas, there is nothing more important than the health and safety of the vulnerable population we serve and that of our dedicated volunteers and hard-working staff. 

That is why, at a time when we are seeing a dramatic increase in COVID-19 infections in our community, our agency will continue to operate under the same emergency protocols we implemented when stay at home orders were first issued for Austin and Travis County. It is imperative we do since the older adults we serve are most at risk for serious complications from COVID-19 and local cases of coronavirus are on the rise.

For that reason, our wonderful volunteers will keep delivering two weeks’ of food to clients every other Friday until further notice. And MOWCTX case managers and volunteers will continue to reach out by phone to the homebound elders we serve to make sure they are okay and their needs are being met. 

Our team members, other than essential staff, will also keep working from home until further notice. MOWCTX will continue to maintain social distancing, limit the number of staff in the office, exercise good cleaning and sanitization practices throughout our facility, and require staff to wear masks while in the office.  

At the same time, we are planning for when we can resume daily meal deliveries—and we will keep you updated regarding our timeline.  In the meantime, thank you so very much for your continued support of our life sustaining mission. Because of you, we are able to help our homebound older neighbors when they need us most!

Yours in Service,

Adam I. Hauser

__________________________________________________________

Here is a quick update on our programs and how our agency is dealing with the pandemic:

Meals on Wheels

Our Meals on Wheels volunteers have gone above and beyond the call of duty during the COVID-19 outbreak. In fact, since stay at home order went into effect, volunteers have delivered more than 225,000 meals.   And we’re enlisting their invaluable help again to deliver another round of meals to our homebound clients this Friday, July 3.

We will need active Meals on Wheels volunteers who have a weekly route, or serve as a substitute, or are part of an active delivery team to help us get more food to those we serve. If you are a current volunteer, please come to our Central Kitchen (3227 East 5th Street, 78702) this Friday, July 3rd, between 9:30AM-12:00PM to deliver two-week’s worth of meals to clients. We urge all Meals on Wheels volunteers to wear masks and exercise social distancing while picking up and delivering meals. Visit the CDC website for instructions on proper usage as well as how to make your own mask.

For this delivery, we encourage all volunteers to wear red, white and blue and to decorate their vehicles in observance of the Independence Day weekend.

In an effort to streamline the meal pick-up process, we ask volunteers to do two things before they come to Central Kitchen on Friday:

  • Clear space in backseat or trunk in order to make room for the boxes of meals our staff will load into the vehicle.
  • Bring an ink pen and please keep it handy.

During this Friday’s meal pick-up, we will be posting regular updates on the Meals on Wheels Central Texas Facebook (@mealsonwheelscentraltexas), Twitter (@mealsonwheels) and Instagram (@mealsonwheelscentraltexas) platforms. These messages will contain the latest information on estimated wait time, if any, and number of routes left. We encourage volunteers to look for those updates before coming to pick up meals. We will also have off-duty Austin Police officers directing traffic in order to expedite the meal pick-up process.

The homebound seniors we serve are depending on our wonderful volunteers to get food delivered to their homes!

Case Management

While the meals nourish our clients bodies, our dedicated Client Services team is nourishing their spirit; spending hours on the phone each day calling the nearly 3,000 homebound older Central Texans we serve, checking on them, assessing their needs, and easing their concerns.  At the same time, we have also brought back our “Care Calls” program which provides clients with reassuring phone calls from friendly volunteers in order to reduce feelings of loneliness and isolation, - ‘viruses’ that are just as insidious as COVID-19 and we are committed to addressing both during this challenging time.

In-Home Care

Meals on Wheels Central Texas In-Home Care continues to provide essential in-home care services to help our clients remain safe in their home. Our caregivers are trained to comply with all required health and safety precautions, and pre-screen themselves and the clients they serve for symptoms of COVID-19 and other illnesses prior to delivering these services.

Our In-Home Care division is also hiring caregivers – with orientation sessions held every Tuesday (1PM-4PM) and Thursday (10AM-1PM) at our offices (3227 East 5th Street 78702). Health screenings are conducted prior to entering our facility, and our orientations are conducted in accordance with applicable social distancing guidelines

Home Repair

Our Home Repair program continues to repair the exteriors of clients’ houses and perform emergency interior repairs. Work crews are completing projects while also adhering to social distancing guidelines.

HOPE

HOPE clients are still receiving monthly supplies of shelf stable groceries delivered by wonderful volunteers who take every precaution to protect the health of the clients and themselves.

PALS

Thanks to the hard work of our pet loving volunteers, our clients’ beloved dogs and cats are still getting monthly supplies of pet food. These drop-offs are also done while adhering to health and safety protocols.

PALS has resumed veterinary care transports for clients’ pets.  Volunteers and clinic staff follow all health and safety protocols.

Groceries to Go

Dedicated Grocery to Go volunteers continue to make trips to the grocery store for our clients in this program while also adhering to health and safety protocols.

Senior Centers

Although all local Senior Centers are temporarily closed due to the pandemic, we continue to nourish and enrich the lives of program participants by offering weekly curbside meal distribution at the sites.  Clients not only receive a week’s supply of lunches, they also take home an activity packet containing games, puzzles, etc.

Connecting Seniors with Technology

While our Connecting Seniors with Technology (CST) program has temporarily suspended in-home face to face training sessions, CST volunteers are staying in touch electronically with their tech clients, helping them trouble-shoot any issues they might have and stay socially connected with the outside world. 

Mike’s Place

Although Mike’s Place has temporarily suspended respite care, we are providing participants with nutritious meals and activity kits delivered to their home and staying in touch by phone with their caregivers. And while they can’t get together in person for the time being, Mike’s Place participants and volunteers stay in touch via Zoom every Tuesday.

How You Can Help

Because of your continued support we’ve delivered 227,000 emergency meals to help our most vulnerable neighbors at a time when they need us the most!

Now until the end of June you can double your impact by donating to our Everyday Hero Campaign. Trio Community Meals is matching your gift dollar for dollar up to $13,000. Give today and honor your everyday hero with a special message on a limited edition e-card. Together we can all care for our senior neighbors!

We will keep you posted on any future developments regarding the pandemic. In the meantime, we deeply appreciate your continued support of our mission!


June 22, 2020

A Message from Adam Hauser/President-CEO MOWCTX:

At Meals on Wheels Central Texas, there is nothing more important than the health and safety of the vulnerable population we serve and that of our dedicated volunteers and hard-working staff. 

That is why, at a time when many Texas businesses have already reopened, our agency will continue to operate under the same emergency protocols we implemented when stay at home orders were first issued for Austin and Travis County.   It is imperative we do since the older adults we serve are most at risk for serious complications from COVID-19 and local cases of coronavirus are on the rise.

For that reason, our wonderful volunteers will keep delivering two weeks’ of food to clients every other Friday until further notice.  And MOWCTX case managers and volunteers will continue to reach out by phone to the homebound elders we serve to make sure they are okay and their needs are being met. 

Our team members, other than essential staff, will also keep working from home until further notice. MOWCTX will continue to maintain social distancing, limit the number of staff in the office, exercise good cleaning and sanitization practices throughout our facility, and require staff to wear masks while in the office.  

While it is too soon to say when we will resume daily meal deliveries, we have already started planning for that day – and we will keep you updated regarding our timeline.  In the meantime, thank you so very much for your continued support of our life sustaining mission.  Because of you, we are able to help our homebound older neighbors when they need us most!

Yours in Service,

Adam I. Hauser

__________________________________________________________

Here is a quick update on our programs and how our agency is dealing with the pandemic:

Meals on Wheels

All of our home-delivered meal clients now have enough shelf-stable lunches to last them through July 3.  That’s after our dedicated volunteers dropped off a two-week supply of food this past Friday.  While stay-at-home orders are in effect, we have replaced daily meal service with a two-week bundle of meals every other week.  Volunteers have been instructed on how to safely deliver meals while also exercising social distancing.  We’ll need our volunteers again on Friday, July 3, to deliver another round of food to the older Central Texans we serve.   For this delivery, we encourage all volunteers to wear red, white and blue and to decorate their vehicles in observance of the Independence Day weekend.

We depend on our dedicated volunteers more than ever right now and we deeply appreciate their invaluable service.  They play a vital role in making sure clients have enough to eat until we are able to safely resume daily meal deliveries. 

Case Management

While the meals nourish our clients bodies, our dedicated Client Services team is nourishing their spirit; spending hours on the phone each day calling the nearly 3,000 homebound older Central Texans we serve, checking on them, assessing their needs, and easing their concerns.  At the same time, we have also brought back our “Care Calls” program which provides clients with reassuring phone calls from friendly volunteers in order to reduce feelings of loneliness and isolation, - ‘viruses’ that are just as insidious as COVID-19 and we are committed to addressing both during this challenging time.

In-Home Care

Meals on Wheels Central Texas In-Home Care continues to provide essential in-home care services to help our clients remain safe in their home.  Our caregivers are trained to comply with all required health and safety precautions, and pre-screen themselves and the clients they serve for symptoms of COVID-19 and other illnesses prior to delivering these services.

Our In-Home Care division is also hiring caregivers – with orientation sessions held every Tuesday (1PM-4PM) and Thursday (10AM-1PM) at our offices (3227 East 5th Street 78702).  Health screenings are conducted prior to entering our facility, and our orientations are conducted in accordance with applicable social distancing guidelines

Home Repair

Our Home Repair program continues to repair the exteriors of clients’ houses and perform emergency interior repairs.  Work crews are completing projects while also adhering to social distancing guidelines.

HOPE

HOPE clients are still receiving monthly supplies of shelf stable groceries delivered by wonderful volunteers who take every precaution to protect the health of the clients and themselves.

PALS

Thanks to the hard work of our pet loving volunteers, our clients’ beloved dogs and cats are still getting monthly supplies of pet food. These drop-offs are also done while adhering to health and safety protocols.

PALS has resumed veterinary care transports for clients’ pets.  Volunteers and clinic staff follow all health and safety protocols.

Groceries to Go

Dedicated Grocery to Go volunteers continue to make trips to the grocery store for our clients in this program while also adhering to health and safety protocols.

Senior Centers

Although all local Senior Centers are temporarily closed due to the pandemic, we continue to nourish and enrich the lives of program participants by offering weekly curbside meal distribution at the sites.  Clients not only receive a week’s supply of lunches, they also take home an activity packet containing games, puzzles, etc.

During the month of June, Senior Center participants will also be able to play Virtual Bingo every Tuesday and Thursday.

Connecting Seniors with Technology

While our Connecting Seniors with Technology (CST) program has temporarily suspended in-home face to face training sessions, CST volunteers are staying in touch electronically with their tech clients, helping them trouble-shoot any issues they might have and stay socially connected with the outside world.  And CST clients are also welcome to play Virtual Bingo with our Senior Center participants every Tuesday and Thursday in June.

Mike’s Place

Although Mike’s Place has temporarily suspended respite care, we are providing participants with nutritious meals and activity kits delivered to their home and staying in touch by phone with their caregivers.  And while they can’t get together in person for the time being, Mike’s Place participants and volunteers stay in touch via Zoom every Wednesday.

How You Can Help

Because of your continued support we’ve delivered 227,000 emergency meals to help our most vulnerable neighbors at a time when they need us the most!

Now until the end of June you can double your impact by donating to our Everyday Hero Campaign. Trio Community Meals is matching your gift dollar for dollar up to $13,000. Give today and honor your everyday hero with a special message on a limited edition e-card. Together we can all care for our senior neighbors!

We will keep you posted on any future developments regarding the pandemic.  In the meantime, we deeply appreciate your continued support of our mission!


June 15, 2020

A Message from Adam Hauser/President-CEO MOWCTX:

At Meals on Wheels Central Texas, there is nothing more important than the health and safety of the vulnerable population we serve and that of our dedicated volunteers and hard-working staff. 

That is why, at a time when many Texas businesses have already reopened, our agency will continue to operate under the same emergency protocols we implemented when stay at home orders were first issued for Austin and Travis County.   It is imperative we do since the older adults we serve are most at risk for serious complications from COVID-19 and local cases of coronavirus are on the rise.

For that reason, our wonderful volunteers will keep delivering two weeks’ of food to clients every other Friday until further notice.  And MOWCTX case managers and volunteers will continue to reach out by phone to the homebound elders we serve to make sure they are okay and their needs are being met. 

Our team members, other than essential staff, will also keep working from home until further notice. MOWCTX will continue to maintain social distancing, limit the number of staff in the office, exercise good cleaning and sanitization practices throughout our facility, and require staff to wear masks while in the office.  

While it is too soon to say when we will resume daily meal deliveries, we have already started planning for that day – and we will keep you updated regarding our timeline.  In the meantime, thank you so very much for your continued support of our life sustaining mission.  Because of you, we are able to help our homebound older neighbors when they need us most!

Yours in Service,

Adam I. Hauser

__________________________________________________________

Here is a quick update on our programs and how our agency is dealing with the pandemic:

Meals on Wheels

Our Meals on Wheels volunteers have gone above and beyond the call of duty during the COVID-19 outbreak.  In fact, since stay at home order went into effect, volunteers have delivered nearly 200,000 meals.   And we’re enlisting their invaluable help again to deliver another round of meals to our homebound clients this Friday, June 19.

We will need active Meals on Wheels volunteers who have a weekly route, or serve as a substitute, or are part of an active delivery team to help us get more food to those we serve.  If you are a current volunteer, please come to our Central Kitchen (3227 East 5th Street, 78702) this Friday, June 19, between 9:30AM-12:00PM to deliver two-week’s worth of meals to clients.  We urge all Meals on Wheels volunteers to wear masks and exercise social distancing while picking up and delivering meals.  Visit the CDC website for instructions on proper usage as well as how to make your own mask.

In an effort to streamline the meal pick-up process, we ask volunteers to do two things before they come to Central Kitchen on Friday:

  • Clear space in backseat or trunk in order to make room for the boxes of meals our staff will load into the vehicle.
  • Bring an ink pen and please keep it handy.

During this Friday’s meal pick-up, we will be posting regular updates on the Meals on Wheels Central Texas Facebook (@mealsonwheelscentraltexas), Twitter (@mealsonwheels) and Instagram (@mealsonwheelscentraltexas) platforms.  These messages will contain the latest information on estimated wait time, if any, and number of routes left.  We encourage volunteers to look for those updates before coming to pick up meals.   We will also have off-duty Austin Police officers directing traffic in order to expedite the meal pick-up process.

The homebound seniors we serve are depending on our wonderful volunteers to get food delivered to their homes!

Case Management

While the meals nourish our clients bodies, our dedicated Client Services team is nourishing their spirit; spending hours on the phone each day calling the nearly 3,000 homebound older Central Texans we serve, checking on them, assessing their needs, and easing their concerns.  At the same time, we have also brought back our “Care Calls” program which provides clients with reassuring phone calls from friendly volunteers in order to reduce feelings of loneliness and isolation, - ‘viruses’ that are just as insidious as COVID-19 and we are committed to addressing both during this challenging time.

In-Home Care

Meals on Wheels Central Texas In-Home Care continues to provide essential in-home care services to help our clients remain safe in their home.  Our caregivers are trained to comply with all required health and safety precautions, and pre-screen themselves and the clients they serve for symptoms of COVID-19 and other illnesses prior to delivering these services.

Our In-Home Care division is also hiring caregivers – with orientation sessions held every Tuesday (1PM-4PM) and Thursday (10AM-1PM) at our offices (3227 East 5th Street 78702).  Health screenings are conducted prior to entering our facility, and our orientations are conducted in accordance with applicable social distancing guidelines

Home Repair

Our Home Repair program continues to repair the exteriors of clients’ houses and perform emergency interior repairs.  Work crews are completing projects while also adhering to social distancing guidelines.

HOPE

HOPE clients are still receiving monthly supplies of shelf stable groceries delivered by wonderful volunteers who take every precaution to protect the health of the clients and themselves.

PALS

Thanks to the hard work of our pet loving volunteers, our clients’ beloved dogs and cats are still getting monthly supplies of pet food.  These drop-offs are also done while adhering to health and safety protocols.

Groceries to Go

Dedicated Grocery to Go volunteers continue to make trips to the grocery store for our clients in this program while also adhering to health and safety protocols.

Senior Centers

Although all local Senior Centers are temporarily closed due to the pandemic, we continue to nourish and enrich the lives of program participants by offering weekly curbside meal distribution at the sites.  Clients not only receive a week’s supply of lunches, they also take home an activity packet containing games, puzzles, etc.

During the month of June, Senior Center participants will also be able to play Virtual Bingo every Tuesday and Thursday.

Connecting Seniors with Technology

While our Connecting Seniors with Technology (CST) program has temporarily suspended in-home face to face training sessions, CST volunteers are staying in touch electronically with their tech clients, helping them trouble-shoot any issues they might have and stay socially connected with the outside world.  And CST clients are also welcome to play Virtual Bingo with our Senior Center participants every Tuesday and Thursday in June.

Mike’s Place

Although Mike’s Place has temporarily suspended respite care, we are providing participants with nutritious meals and activity kits delivered to their home and staying in touch by phone with their caregivers.  And while they can’t get together in person for the time being, Mike’s Place participants and volunteers stay in touch via Zoom every Tuesday.

How You Can Help

Because of your continued support we’ve delivered almost 200,000 emergency meals to help our most vulnerable neighbors at a time when they need us the most!

The best way to continue to support our mission is with a donation, which you can easily make on our website. Thank you for caring for your senior neighbors!

We will keep you posted on any future developments regarding the pandemic.  In the meantime, we deeply appreciate your continued support of our mission!


June 8, 2020

A Message from Adam Hauser/President-CEO MOWCTX:

At Meals on Wheels Central Texas, there is nothing more important than the health and safety of the vulnerable population we serve and that of our dedicated volunteers and hard-working staff. 

That is why, at a time when many Texas businesses have reopened, our agency will continue to operate under the same emergency protocols we implemented when stay at home orders were first issued for Austin and Travis County.   It is imperative we do since the older adults we serve are most at risk for serious complications from COVID-19.

For that reason, our wonderful volunteers will keep delivering two weeks’ of food to clients every other Friday until further notice.  And MOWCTX case managers and volunteers will continue to reach out by phone to the homebound elders we serve to make sure they are okay and their needs are being met. 

Our team members, other than essential staff, will also keep working from home until further notice. MOWCTX will continue to maintain social distancing, limit the number of staff in the office, exercise good cleaning and sanitization practices throughout our facility, and require staff to wear masks while in the office.  

While it is too soon to say when we will resume daily meal deliveries, we have already started planning for that day – and we will keep you updated regarding our timeline.  In the meantime, thank you so very much for your continued support of our life sustaining mission. Because of you, we are able to help our homebound older neighbors when they need us most!

Yours in Service,

Adam I. Hauser

__________________________________________________________

Here is a quick update on our programs and how our agency is dealing with the pandemic:

Meals on Wheels

All of our home-delivered meal clients now have enough shelf-stable lunches to last them through June 19.  That’s after our dedicated volunteers dropped off a two-week supply of food this past Friday.  While stay-at-home orders are in effect, we have replaced daily meal service with a two-week bundle of meals every other week.  Volunteers have been instructed on how to safely deliver meals while also exercising social distancing.  We’ll need our volunteers again on Friday, June 19, to deliver another round of food to the older Central Texans we serve.

We depend on our dedicated volunteers more than ever right now and we deeply appreciate their invaluable service.  They play a vital role in making sure clients have enough to eat until we are able to safely resume daily meal deliveries. 

Case Management

While the meals nourish our clients bodies, our dedicated Client Services team is nourishing their spirit; spending hours on the phone each day calling the nearly 3,000 homebound older Central Texans we serve, checking on them, assessing their needs, and easing their concerns.  At the same time, we have also brought back our “Care Calls” program which provides clients with reassuring phone calls from friendly volunteers in order to reduce feelings of loneliness and isolation.

In-Home Care

Meals on Wheels Central Texas In-Home Care continues to provide essential in-home care services to help our clients remain safe in their home.  Our caregivers are trained to comply with all required health and safety precautions, and pre-screen themselves and the clients they serve for symptoms of COVID-19 and other illnesses prior to delivering these services.

Our In-Home Care division is also hiring caregivers – with orientation sessions held every Tuesday (1PM-4PM) and Thursday (10AM-1PM) at our offices (3227 East 5th Street 78702).  Health screenings are conducted prior to entering our facility, and our orientations are conducted in accordance with applicable social distancing guidelines.

Home Repair

Our Home Repair program continues to repair the exteriors of clients’ houses and perform emergency interior repairs.  Work crews are completing projects while also adhering to social distancing guidelines.

HOPE

HOPE clients are still receiving monthly supplies of shelf stable groceries delivered by wonderful volunteers who take every precaution to protect the health of the clients and themselves.

PALS

Thanks to the hard work of our pet loving volunteers, our clients’ beloved dogs and cats are still getting monthly supplies of pet food.  These drop-offs are also done while adhering to health and safety protocols.

Groceries to Go

Dedicated Grocery to Go volunteers continue to make trips to the grocery store for our clients in this program while also adhering to health and safety protocols.

Senior Centers

Although all local Senior Centers are temporarily closed due to the pandemic, we continue to nourish and enrich the lives of program participants by offering weekly curbside meal distribution at the sites.  Clients not only receive a week’s supply of lunches, they also take home an activity packet containing games, puzzles, etc.

During the month of June, Senior Center participants will also be able to play Virtual Bingo every Tuesday and Thursday.

Connecting Seniors with Technology

While our Connecting Seniors with Technology (CST) program has temporarily suspended in-home face to face training sessions, CST volunteers are staying in touch electronically with their tech clients, helping them trouble-shoot any issues they might have and stay socially connected with the outside world.  And CST clients are also welcome to play Virtual Bingo with our Senior Center participants every Tuesday and Thursday in June.

Mike’s Place

Although Mike’s Place has temporarily suspended respite care, we are providing participants with nutritious meals and activity kits delivered to their home and staying in touch by phone with their caregivers.  And while they can’t get together in person for the time being, Mike’s Place participants and volunteers stay in touch via Zoom every Tuesday.

How You Can Help

Because of your continued support we’ve delivered almost 200,000 emergency meals to help our most vulnerable neighbors at a time when they need us the most!

The best way to continue to support our mission is with a donation, which you can easily make on our website. Thank you for caring for your senior neighbors!

We will keep you posted on any future developments regarding the pandemic.  In the meantime, we deeply appreciate your continued support of our mission!


June 3rd, 2020

A Message from Adam Hauser/President-CEO MOWCTX:

At Meals on Wheels Central Texas, there is nothing more important than the health and safety of the vulnerable population we serve and that of our dedicated volunteers and hard-working staff. 

That is why, at a time when some Texas businesses are re-opening, our agency will continue to operate under the same emergency protocols we implemented when stay at home orders were first issued for Austin and Travis County.   It is imperative we do since the older adults we serve are most at risk for serious complications from COVID-19.

For that reason, our wonderful volunteers will keep delivering two weeks’ of food to clients every other Friday until further notice.  And MOWCTX case managers and volunteers will continue to reach out by phone to the homebound elders we serve to make sure they are okay and their needs are being met. 

Our team members, other than essential staff, will also keep working from home until further notice. MOWCTX will continue to maintain social distancing, limit the number of staff in the office, exercise good cleaning and sanitization practices throughout our facility, and require staff to wear masks while in the office.  

While it is too soon to say when we will resume daily meal deliveries, we have already started planning for that day – and we will keep you updated regarding our timeline.  In the meantime, thank you so very much for your continued support of our life sustaining mission.  Because of you, we are able to help our homebound older neighbors when they need us most!

Yours in Service,

Adam I. Hauser

__________________________________________________________

Here is a quick update on our programs and how our agency is dealing with the pandemic:

Meals on Wheels

Our Meals on Wheels volunteers have gone above and beyond the call of duty during the COVID-19 outbreak and we’re enlisting their invaluable help again to deliver another round of meals to our homebound clients this Friday, June 5.

We will need active Meals on Wheels volunteers who have a weekly route, or serve as a substitute, or are part of an active delivery team to help us get more food to those we serve.  If you are a current volunteer, please come to our Central Kitchen (3227 East 5th Street, 78702) this Friday, June 5, between 9:30AM-12:00PM to deliver two-week’s worth of meals to clients.  We urge all Meals on Wheels volunteers to wear masks and exercise social distancing while picking up and delivering meals.  Visit the CDC website for instructions on proper usage as well as how to make your own mask.

In an effort to streamline the meal pick-up process, we ask volunteers to do two things before they come to Central Kitchen on Friday:

  • Clear space in backseat or trunk in order to make room for the boxes of meals our staff will load into the vehicle.
  • Bring an ink pen and please keep it handy.

During this Friday’s meal pick-up, we will be posting regular updates on the Meals on Wheels Central Texas Facebook (@mealsonwheelscentraltexas), Twitter (@mealsonwheels) and Instagram (@mealsonwheelscentraltexas) platforms.  These messages will contain the latest information on estimated wait time, if any, and number of routes left.  We encourage volunteers to look for those updates before coming to pick up meals.

The homebound seniors we serve are depending on our wonderful volunteers to get food delivered to their homes!

Case Management

While the meals nourish our clients bodies, our dedicated Client Services team is nourishing their spirit; spending hours on the phone each day calling the nearly 3,000 homebound older Central Texans we serve, checking on them, assessing their needs, and easing their concerns.  At the same time, we have also brought back our “Care Calls” program which provides clients with reassuring phone calls from friendly volunteers in order to reduce feelings of loneliness and isolation.

In-Home Care

Meals on Wheels Central Texas In-Home Care continues to provide essential in-home care services to help our clients remain safe in their home.  Our caregivers are trained to comply with all required health and safety precautions, and pre-screen themselves and the clients they serve for symptoms of COVID-19 and other illnesses prior to delivering these services.

Our In-Home Care division is also hiring caregivers – with orientation sessions held every Tuesday (1PM-4PM) and Thursday (10AM-1PM) at our offices (3227 East 5th Street 78702).  Health screenings are conducted prior to entering our facility, and our orientations are conducted in accordance with applicable social distancing guidelines

Home Repair

Our Home Repair program continues to repair the exteriors of clients’ houses and perform emergency interior repairs.  Work crews are completing projects while also adhering to social distancing guidelines.

HOPE

HOPE clients are still receiving monthly supplies of shelf stable groceries delivered by wonderful volunteers who take every precaution to protect the health of the clients and themselves.

PALS

Thanks to the hard work of our pet loving volunteers, our clients’ beloved dogs and cats are still getting monthly supplies of pet food.  These drop-offs are also done while adhering to health and safety protocols.

Groceries to Go

Dedicated Grocery to Go volunteers continue to make trips to the grocery store for our clients in this program while also adhering to health and safety protocols.

Senior Centers

Although all local Senior Centers are temporarily closed due to the pandemic, we continue to nourish and enrich the lives of program participants by offering weekly curbside meal distribution at the sites.  Clients not only receive a week’s supply of lunches, they also take home an activity packet containing games, puzzles, etc.

During the month of June, Senior Center participants will also be able to play Virtual Bingo every Tuesday and Thursday.

Connecting Seniors with Technology

While our Connecting Seniors with Technology (CST) program has temporarily suspended in-home face to face training sessions, CST volunteers are staying in touch electronically with their tech clients, helping them trouble-shoot any issues they might have and stay socially connected with the outside world. 

Mike’s Place

Although Mike’s Place has temporarily suspended respite care, we are providing participants with nutritious meals and activity kits delivered to their home and staying in touch by phone with their caregivers.  And while they can’t get together in person for the time being, Mike’s Place participants and volunteers stay in touch via Zoom every Tuesday.

How You Can Help

Because of your continued support we’ve delivered over 163,000 emergency meals to help our most vulnerable neighbors at a time when they need us the most!

The best way to continue to support our mission is with a donation, which you can easily make on our website. Thank you for caring for your senior neighbors!

We will keep you posted on any future developments regarding the pandemic.  In the meantime, we deeply appreciate your continued support of our mission!


May 25, 2020

A Message from Adam Hauser/President-CEO MOWCTX:

At Meals on Wheels Central Texas, there is nothing more important than the health and safety of the vulnerable population we serve and that of our dedicated volunteers and hard-working staff. 

That is why, at a time when some Texas businesses are re-opening, our agency will continue to operate under the same emergency protocols we implemented when stay at home orders were first issued for Austin and Travis County. It is imperative we do since the older adults we serve are most at risk for serious complications from COVID-19.

For that reason, our wonderful volunteers will keep delivering two weeks’ of food to clients every other Friday until further notice. And MOWCTX case managers and volunteers will continue to reach out by phone to the homebound elders we serve to make sure they are okay and their needs are being met. 

Our team members, other than essential staff, will also keep working from home until further notice. MOWCTX will continue to maintain social distancing, limit the number of staff in the office, exercise good cleaning and sanitization practices throughout our facility, and require staff to wear masks while in the office.  

While it is too soon to say when we will resume daily meal deliveries, we have already started planning for that day – and we will keep you updated regarding our timeline. In the meantime, thank you so very much for your continued support of our life sustaining mission.  Because of you, we are able to help our homebound older neighbors when they need us most!

Yours in Service,

Adam I. Hauser

__________________________________________________________

Here is a quick update on our programs and how our agency is dealing with the pandemic:

Meals on Wheels

All of our home-delivered meal clients now have enough shelf-stable lunches to last them through June 5.  That’s after our dedicated volunteers dropped off a two-week supply of food this past Friday. While stay-at-home orders are in effect, we have replaced daily meal service with a two-week bundle of meals every other week. Volunteers have been instructed on how to safely deliver meals while also exercising social distancing. We’ll need our volunteers again on Friday, June 5, to deliver another round of food to the older Central Texans we serve

We depend on our dedicated volunteers more than ever right now and we deeply appreciate their invaluable service. They play a vital role in making sure clients have enough to eat until we are able to safely resume daily meal deliveries. 

Case Management

While the meals nourish our clients bodies, our dedicated Client Services team is nourishing their spirit; spending hours on the phone each day calling the nearly 3,000 homebound older Central Texans we serve, checking on them, assessing their needs, and easing their concerns.  At the same time, we have also brought back our “Care Calls” program which provides clients with reassuring phone calls from friendly volunteers in order to reduce feelings of loneliness and isolation.

In-Home Care

Meals on Wheels Central Texas In-Home Care continues to provide essential in-home care services to help our clients remain safe in their home. Our caregivers are trained to comply with all required health and safety precautions, and pre-screen themselves and the clients they serve for symptoms of COVID-19 and other illnesses prior to delivering these services.

Our In-Home Care division is also hiring caregivers – with orientation sessions held every Tuesday (1PM-4PM) and Thursday (10AM-1PM) at our offices (3227 East 5th Street 78702). Health screenings are conducted prior to entering our facility, and our orientations are conducted in accordance with applicable social distancing guidelines

Home Repair

Our Home Repair program continues to repair the exteriors of clients’ houses and perform emergency interior repairs. Work crews are completing projects while also adhering to social distancing guidelines.

HOPE

HOPE clients are still receiving monthly supplies of shelf stable groceries delivered by wonderful volunteers who take every precaution to protect the health of the clients and themselves.

PALS

Thanks to the hard work of our pet loving volunteers, our clients’ beloved dogs and cats are still getting monthly supplies of pet food.  These drop-offs are also done while adhering to health and safety protocols.

Groceries to Go

Dedicated Grocery to Go volunteers continue to make trips to the grocery store for our clients in this program while also adhering to health and safety protocols.

Senior Centers

Although all local Senior Centers are temporarily closed due to the pandemic, we continue to nourish and enrich the lives of program participants by offering weekly curbside meal distribution at the sites. Clients not only receive a week’s supply of lunches, they also take home an activity packet containing games, puzzles, etc.

Our Senior Centers program, in conjunction with our partners at AT&T, is also offering a learning series called “Senior Connections: Navigating the Digital World”. These virtual workshops teach participants how to keep socially connected while social distancing. The program, which runs through the end of May, is offered in English and Spanish.

And beginning next month, Senior Center participants will also be able to play Virtual Bingo every Tuesday and Thursday. More details coming soon!

Connecting Seniors with Technology

While our Connecting Seniors with Technology (CST) program has temporarily suspended in-home face to face training sessions, CST volunteers are staying in touch electronically with their tech clients, helping them trouble-shoot any issues they might have and stay socially connected with the outside world. 

Mike’s Place

Although Mike’s Place has temporarily suspended respite care, we are providing participants with nutritious meals and activity kits delivered to their home and staying in touch by phone with their caregivers. And while they can’t get together in person for the time being, Mike’s Place participants and volunteers stay in touch via Zoom every Tuesday.

How You Can Help

Because of your continued support we’ve delivered over 163,000 emergency meals to help our most vulnerable neighbors at a time when they need us the most!

The best way to continue to support our mission is with a donation, which you can easily make on our website. Thank you for caring for your senior neighbors!

We will keep you posted on any future developments regarding the pandemic. In the meantime, we deeply appreciate your continued support of our mission!


May 19, 2020

A Message from Adam Hauser/President-CEO MOWCTX:

At Meals on Wheels Central Texas, there is nothing more important than the health and safety of the vulnerable population we serve and that of our dedicated volunteers and hard-working staff.

That is why, at a time when some Texas businesses are re-opening, our agency will continue to operate under the same emergency protocols we implemented when stay at home orders were first issued for Austin and Travis County. It is imperative we do since the older adults we serve are most at risk for serious complications from COVID-19.

For that reason, our wonderful volunteers will keep delivering two weeks’ of food to clients every other Friday until further notice. And MOWCTX case managers and volunteers will continue to reach out by phone to the homebound elders we serve to make sure they are okay and their needs are being met. 

Our team members, other than essential staff, will also keep working from home until further notice. MOWCTX will continue to maintain social distancing, limit the number of staff in the office, exercise good cleaning and sanitization practices throughout our facility, and require staff to wear masks while in the office.  

While it is too soon to say when we will resume daily meal deliveries, we have already started planning for that day – and we will keep you updated regarding our timeline. In the meantime, thank you so very much for your continued support of our life sustaining mission.  Because of you, we are able to help our homebound older neighbors when they need us most!

Yours in Service,

Adam I. Hauser

__________________________________________________________

Here is a quick update on our programs and how our agency is dealing with the pandemic:

Meals on Wheels

Our Meals on Wheels volunteers have gone above and beyond the call of duty during the COVID-19 outbreak and we’re enlisting their invaluable help again to deliver another round of meals to our homebound clients this Friday, May 22.

We will need active Meals on Wheels volunteers who have a weekly route, or serve as a substitute, or are part of an active delivery team to help us get more food to those we serve. If you are a current volunteer, please come to our Central Kitchen (3227 East 5th Street, 78702) this Friday, May 22, between 9:30AM-12:00PM to deliver two-week’s worth of meals to clients. We urge all Meals on Wheels volunteers to wear masks and exercise social distancing while picking up and delivering meals. Visit the CDC website for instructions on proper usage as well as how to make your own mask.

In an effort to streamline the meal pick-up process, we ask volunteers to do two things before they come to Central Kitchen on Friday:

  • Clear space in backseat or trunk in order to make room for the boxes of meals our staff will load into the vehicle.
  • Bring an ink pen and please keep it handy.

During this Friday’s meal pick-up, we will be posting regular updates on the Meals on Wheels Central Texas Facebook (@mealsonwheelscentraltexas), Twitter (@mealsonwheels) and Instagram (@mealsonwheelscentraltexas) platforms. These messages will contain the latest information on estimated wait time, if any, and number of routes left. We encourage volunteers to look for those updates before coming to pick up meals. We will also have off-duty Austin Police officers directing traffic in order to expedite the meal pick-up process.

The homebound seniors we serve are depending on our wonderful volunteers to get food delivered to their homes!

Case Management

While the meals nourish our clients bodies, our dedicated Client Services team is nourishing their spirit; spending hours on the phone each day calling the nearly 3,000 homebound older Central Texans we serve, checking on them, assessing their needs, and easing their concerns. At the same time, we have also brought back our “Care Calls” program which provides clients with reassuring phone calls from friendly volunteers in order to reduce feelings of loneliness and isolation.

In-Home Care

Meals on Wheels Central Texas In-Home Care continues to provide essential in-home care services to help our clients remain safe in their home. Our caregivers are trained to comply with all required health and safety precautions, and pre-screen themselves and the clients they serve for symptoms of COVID-19 and other illnesses prior to delivering these services.

Our In-Home Care division is also hiring caregivers – with orientation sessions held every Tuesday (1PM-4PM) and Thursday (10AM-1PM) at our offices (3227 East 5th Street 78702). Health screenings are conducted prior to entering our facility, and our orientations are conducted in accordance with applicable social distancing guidelines

Home Repair

Our Home Repair program continues to repair the exteriors of clients’ houses and perform emergency interior repairs. Work crews are completing projects while also adhering to social distancing guidelines.

HOPE

HOPE clients are still receiving monthly supplies of shelf stable groceries delivered by wonderful volunteers who take every precaution to protect the health of the clients and themselves.

PALS

Thanks to the hard work of our pet loving volunteers, our clients’ beloved dogs and cats are still getting monthly supplies of pet food.  These drop-offs are also done while adhering to health and safety protocols.

Groceries to Go

Dedicated Grocery to Go volunteers continue to make trips to the grocery store for our clients in this program while also adhering to health and safety protocols.

Senior Centers

Although all local Senior Centers are temporarily closed due to the pandemic, we continue to nourish and enrich the lives of program participants by offering weekly curbside meal distribution at the sites. Clients not only receive a week’s supply of lunches, they also take home an activity packet containing games, puzzles, etc

Our Senior Centers program, in conjunction with our partners at AT&T, is also offering a learning series called “Senior Connections: Navigating the Digital World”. These virtual workshops teach participants how to keep socially connected while social distancing. The program, which runs through the end of May, is offered in English and Spanish.

And beginning next month, Senior Center participants will also be able to play Virtual Bingo every Tuesday and Thursday.  More details coming soon!

Connecting Seniors with Technology

While our Connecting Seniors with Technology (CST) program has temporarily suspended in-home face to face training sessions, CST volunteers are staying in touch electronically with their tech clients, helping them trouble-shoot any issues they might have and stay socially connected with the outside world. 

Mike’s Place

Although Mike’s Place has temporarily suspended respite care, we are providing participants with nutritious meals and activity kits delivered to their home and staying in touch by phone with their caregivers. And while they can’t get together in person for the time being, Mike’s Place participants and volunteers stay in touch via Zoom every Tuesday.

How You Can Help

Because of your continued support we’ve delivered over 130,000 emergency meals to help our most vulnerable neighbors at a time when they need us the most!

The best way to continue to support our mission is with a donation,