The Supportive Case Management team conducts in-home visits at least once a year to holistically assess each client’s needs, not only in terms of nutrition and meal eligibility, but to determine whether the client may require additional support. The Supportive Case Managers work closely with our clients, their loved ones, State and local agencies, and other Central Texas Meals on Wheels programs to fulfill any unmet needs. Any needs requiring intensive attention will be referred to the Comprehensive Assessment Resources and Education team (CARE Team) for greater attention and resources.
CARE provides comprehensive case management, financial assistance, falls and fire prevention assessments, along with assistance in applying for other benefits. The ultimate goal is to provide resources necessary to help clients solve complicated problems that will help them remain stably housed and that, if left unsolved, could lead to premature institutionalization.
Individuals enrolled in any of our programs are eligible for Case Management. Referral must come through our Supportive Case Manager or from a Program Service Coordinator.